1. Who we are
The site is operated by CORVARIS GROUP S.R.L., VAT no. RO17014132, trade register J40/20202/2004, registered office Șoseaua Olteniței nr. 125, Sector 4, 041306 București, România, phone +40 21 332 51 46, email office@hotelcorvaris.ro. Hotel Corvaris is classified in the 3-star category (classification certificate no. 6422/5398A of 15.07.2015).
2. How a booking is made
- On the official booking site (hotel-corvaris.pynbooking.direct): you see live availability and rates, and the booking is confirmed on the spot under the conditions shown there (rate, cancellation policy, any guarantee).
- Directly on this site: the booking form on hotelcorvaris.ro uses the same reservation system (PynBooking) as the official booking site: you see live availability and rates, and the booking is recorded directly in the hotel's system under the conditions shown before you confirm (rate, cancellation policy). The confirmation is sent to you by email.
The booking is made for the person named in the booking. On arrival, guest details are registered from the identity document under Government Decision no. 237/2001; specific statutory rules apply to minors.
3. Rates and payment
Rates for the selected dates and room are shown on the official booking site and in the booking form on this site, taken live from the hotel's reservation system. The total shown before you confirm is the one the reservation system calculates for the chosen rooms and rate, in Romanian lei.
Payment is made on arrival, at the front desk, in cash or by card (POS terminal), under the terms accepted before booking. hotelcorvaris.ro processes no payments and requests no card details. Bookings paid online on the official booking site follow the conditions shown there.
Breakfast (40 lei per person per day) and use of the apartment's jacuzzi are not included in the room rate. They are optional services at extra cost, paid at the front desk.
4. Cancellation, changes, no-show
Cancellation and change conditions are those shown for the chosen rate before you confirm and those communicated when the booking is confirmed. Cancellations and changes can also be sent to the front desk by phone or email, as early as possible.
Under art. 16(l) of Romanian Emergency Ordinance no. 34/2014 (transposing Directive 2011/83/EU), accommodation booked for a specific date or period is not covered by the 14-day withdrawal right that applies to other distance contracts.
5. Arrival, departure and house rules
Check-in from 2:00 PM, check-out by 12:00 PM. The house rules (quiet hours, visitors, smoking, pets, property) are described on the House rules page and form part of the accommodation contract.
6. Site content
We strive to keep the information and photographs on the site accurate and current; the photographs were taken in the hotel. Fittings may differ in detail from room to room. Texts, photographs and the logo are protected by copyright and may not be reproduced without our written consent.
The site links to the official booking site (PynBooking), Google Maps and Facebook. The hotel remains responsible for its own offers and contractual obligations, including bookings made through PynBooking; third-party services also have their own terms and policies.
7. Complaints and dispute resolution
You can address any complaint directly to office@hotelcorvaris.ro or to the front desk; we reply within 30 days at most.
Consumers may contact the Romanian National Authority for Consumer Protection (ANPC, anpc.ro, phone 021 9551) and may use the alternative dispute resolution (SAL) procedure through the platform reclamatiisal.anpc.ro. Disputes not settled amicably are determined by the courts competent under the applicable rules, including consumer-protection rules.
8. Governing law and changes
Romanian law applies; this choice does not remove the protection granted to consumers by applicable mandatory provisions. We may update these terms; the version applicable to a booking is the one published on the date of the request. In case of discrepancy between the Romanian and English versions, the Romanian version prevails.
Last updated: 30 September 2026 · CORVARIS GROUP S.R.L.